Privacy Policy

Users Privacy Policy

Section A

In accordance to the requirements of UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Protecting and providing privacy to your personal information is of paramount importance to us.

We want to make you aware of why we collect personal information from you when you use our platform , what information we collect from you ,how we store and process it and what it is used for.

The Privacy Policy is made up of two parts which are :

Section A - All Users Section A applicable to anyone using the platform ,

Section B - Members Privacy ( read together with All Users Policy in Section A)

We regularly review and update our Privacy Policy from time to time to align with our business requirements.

Who we are

This is Privacy Notice for Seekr AI Ltd trading as Property Seekr. We operate the following website https://www.propertyseekr.co/

Users

Reference to “Users” is referring to anyone using or platform or services.

You

Reference to “ You “ referring to All Users , anyone using or platform or services of the platform including prospective buyer, tenant and or seller

Reference to “We” is referring Property Seekr

Reference to “Us” is referring Property Seekr

Members

We work with other organisations/businesses who join to use the platform to provide services as members on a business to business agreement. Our members include estate agents, managing agents , letting agents , commercial agents, new homes developers, housing associations, insurance companies, mortgage advisors ,banks , other financial institutions & lenders , build to rent developers, building societies , conveyancers and surveyors.

Our Member

Reference to “Our Member ” is referring to other organisations we work with in providing services , who register to use the the platform providing services as our members on a business to business agreement. Such “Our members” include estate agents, managing agents , letting agents , commercial agents, new homes developers, housing associations, insurance companies, mortgage advisors ,banks , other financial institutions & lenders , build to rent developers, building societies , conveyancers and surveyors.

Third Parties

Such as the Land Registry

Who we are

We are not an estate agent but we provide a platform for our members to advertise properties and or services to prospective buyers , renters and landlords(sellers).We match buyers and renters to the near ideal properties they are looking for as per the electronically submitted enquiries.

Contacting us

If You have any questions about this Policy, on how we process or use of Your personal data, or would like to submit a subject access request or exercise Your other data subject rights, please contact us by sending an email to customer@propertyseekr.co or please write to The CEO, 82A James Carter Road Mildenhall Suffolk IP287DE.

PART 1

We provide our Platform so that :

Our members advertise properties and their details for prospective buyers and tenants to view on online portal.
Prospective buyers and tenants submit electronic enquiry of their ideal property they are looking for on our platform
Our platform uses AI to match the advertised properties to prospective buyers and tenants enquiries electronically submitted.
Our platform provide users such as prospective buyers and rentrers with access to properties on the market advertised by our members
Our platform provide a facility for landlords/house sellers to select Estate Agents and provide them with contact details and the details of their property which needs valuation.
Our members may provide complimentary services to prospective buyers if enquiry include such a request.
Our platform provide prospective buyers ,tenants and landlords(sellers) a facility to send direct enquiries to our members.

We are committed to safeguarding your privacy. This privacy policy covers the collection, use and disclosure of personal information that we collect from you on our platform when you are using the platform.This information is required by us and our members in order to provide service to you by contacting you to provide you with the response to your enquiry , quotes or information or service you have requested.For the purpose of GDPR (UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.) the Data controller is Property Seekr located at address 82A James Carter Road Mildenhall Suffolk IP28 7DE, e-mail: customer@propertyseekr.co

PART 2 Information We may collect from you

(i) We have a legitimate interest to process this Personal Information. We will only collect, store and process the personal information that the You provide with consent. You give us the information when using our platform to enable us to fulfil the legitimate interest which are;

Enquiries on our platform

If user choose to visit our platform at https://www.propertyseekr.co/ and fill in any form to submit any enquiry or request for service ,you may be asked to provide personal information such as

Your fullname
Email address
Contact telephone or mobile
Details of the ideal property you are interested in
Reasons for buying e.g. moving home , buy to let , investor etc
You have property to sell or let
Whether you need a mortgage or re-mortgaging
You have a property to sell or let and its post code
Whether you are investor

b) In providing our services to our members we collect personal information on property data such as virtual tours , property images , videos , floor plans , property descriptions provided to us by our members or any third parties acting on behalf of our members. To enable our members to advertise the properties on our platform. If you have any query about your personal information on the property advertised on our platform, you are advised to please contact your respective estate agent advertising the property.

We will stop advertising a property on our platform when our members instruct us to do so, however the property data will remain on our platform as historical data which may be used to show prices trend of previously sold properties in the area.

Why do we collect your Personal Information?

We have a legitimate interest to collect , store and process Personal information. We will only collect personal information with explicit consent of the prospective buyer, tenant or seller.

How do we collect your Personal Information?

Personal Information is voluntarily provided by you , the users ( prospective buyer , renter and seller) when you complete enquiry forms and electronically submit on our platform.

By submitting your information electronically on our platform , you consent to its use, as set out in this policy.

Who has access to your Personal information?

We retain access to all Personal Information that We have collected from You. However in the course of providing our services especially when you communicate with our members amongst them Estate Agents through our platform when you complete and and electronically submit an enquiry then Our Member will have a copy of the Personal Information that You have provided within Your enquiry and Your contact details which they will use to get in touch with You.

What do we use your Personal Information for?

Purpose of data collected

We will use the information/personal data given by prospective buyer , tenant or seller for the following purposes:

We may share your information with our members for the fulfilment of your request or enquiry. By electronically submitting your information within your enquiry , you consent to its use, as set out in this policy.

a)to provide you with the information, products and services that you request/enquire from us through submission of an electronic enquiry to us and our members on our platform. Without this information We and Our members would not be able to execute your enquiry or request and communicate back to you such as :.

Sending a notification to you about the properties matched to your electronically submitted enquiry.
Sending you notification about the member (Estate Agent) name and contact details advertising the property matched to your enquiry.
We avail your enquiry which include your contact details to our member advertising that property so that they can get in touch with you to respond to your enquiry or our partner to provide you with the requested service
We avail your electronically submitted property valuation enquiry which include your contact details to our members whom you would have selected so that they can get in touch with you to discuss the provision of the requested service
Sending your enquiry which include your contact details to our member , for service such as booking a property viewing to our member who advertise that property so that they can contact you directly to arrange.
Send your enquiry for a call back which include your contact details to our member or partner who is advertising the property or our partner for services
We avail prospective buyer and tenant enquiries which include contact details of their ideal property to our members to furnish you with upcoming properties(hidden gems)
However our members may directly request more further detailed information pertaining to the enquiry
Identify you every time you visit our website

From time to time we may contact you with information we believe will be of interest or of benefit to you such as new or existing services, offers or newsletters provided by us and/or Our Members, however you have a right to opt out at anytime by unsubscribing to any marketing notifications or newsletters by sending email to customer@propertyseekr.co and to our member using contact procedure prescribed in their privacy policy and terms.

PART 3

(i) We retain access to all Personal Information that the We have collected from user. If in the course of provision of service to the user , if in the course of providing service a copy of Personal Information has been passed to Our Members through our Platform then Our Member will have a copy of the Personal Information that the user provided within their enquiry and their contact details which Our Member will use to get in touch with user. Our Member (or any third party that acts on their behalf) will be responsible for Personal Information in their possession and that Personal Information will be subject to any privacy terms or policies that our Member and its sub contractors has in place and the data agreements between them thereto. We are not responsible for use (or misuse) of your Personal Information by , Our Members or any third parties acting on their behalf or of its sub contractors. We recommend that You check the policy of Our member from their website, make sure that You are comfortable with the terms of such policies as their privacy policy before continuing to do business with them or provide any Personal Information to them.

(ii) Our platform may contain links to and from the websites of our members. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. When Our Services are available via the websites of Our Member, Members may have access to Users Personal Information. We may also have links to Our Member websites from Our Platform. Enabling those links by clicking to connect to the member website may allow third parties to collect or share Personal Information about You or Our Member. We are not responsible for the content, security, privacy policies and practices of Our Members websites, even if You access them using links from Our Platform. We recommend that You check the policy of each website that You visit and make sure that You are comfortable with the terms of such policies before You visit them or provide any Personal Information to them.

(iii) Property data for any property to be advertised on our platform , is provided to us by Our Member (or third parties that act on their behalf). Our Member or any third party that acts on their behalf will be responsible for a copy of Your Personal Information in their possession and that Personal Information will be subject to any privacy terms or policies that the Member has in place and data agreements between Our Member and its third parties. We are not responsible for use (or misuse) of Your Personal Information by any of Our Members. If you have any query about your personal information on the property advertised on our platform, we recommend you contact your respective estate agent advertising the property.

4. Security

4.1 As required by the legal framework of UK Data Protection (UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 ,Taking into account, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, Our Member shall in relation to Your Personal Data be responsible for the implementation of appropriate organizational measures to ensure a level of security appropriate to that risk.

Part 4

Your Rights

Access to information (Right of access)(i) GDPR (UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.) applies to individuals, single firms and/or professionals with specific rights, amongst which are the right to know what personal data We keep about You and use this data for, (Right of access), the right to update and amend your data (Right to rectification), as well as the right to data deletion (Right to erasure).As already stated, GDPR gives you the right to access information held about you.Your right of access can be exercised by sending an email to the followingemail address: customer@propertyseekr.co

Deletion or return of Users Personal Data

(ii) Upon receipt of your request or notification from the You to delete the data we hold about you , We shall be responsible for deleting the copy of the data We hold in accordance with Our privacy policy, We are not responsible for deleting the copy of Your Personal data held by Our Member(s) or its sub contractors or any third parties acting on their behalf. We recommend You to get in touch with Our Member(s) to notify them of your request for the copy of the data in their possession to be deleted. It is the responsibility of Our Member and its Sub contractors to act on your request in accordance with their own privacy policies and data agreements.

Member Privacy Policy

Section B ( read together with Section A – Users Privacy Policy )

Who we are

This is Privacy Notice for Seekr AI Ltd trading as Property Seekr. We operate the following website https://www.propertyseekr.co/

We want to make you aware of why we collect personal information from you when you use our platform , what information we collect from you ,how we store and process it and what it is used for.

The Privacy Policy is made up of two parts which are :

Section A - All Users Section A applicable to anyone using the platform ,

Section B - Members Privacy ( read together with All Users Policy in Section A)

We regularly review and update our Privacy Policy from time to time to align with our business requirements.

Who we are

This is Privacy Notice for Seekr AI Pvt Ltd trading as Property Seekr. We operate the following website https://www.propertyseekr.co/

Who we are

We are not an estate agent but we provide a platform for our members to advertise properties and or services to prospective buyers , renters and landlords(sellers).We use AI to match buyers and renters to the near ideal properties they are looking for as per the electronically submitted enquiries. We provide our platform to users (prospective buyers , renters , landlords(sellers) to send enquiries/leads to Our Members.

Users

Reference to “Users” is referring to anyone using or platform or services and Members’ nominated representatives or employees who have access to use the platfdprm.

You

Reference to “ You “ referring to Member and its nominated representatives

Reference to “We” is referring Property Seekr

Reference to “Us” is referring Property Seekr

Members

Our Member

Third Parties

Such as the Land Registry

Contacting us

PART 1

We provide our Platform so that :

You, advertise properties and their details for prospective buyers and tenants to view on online portal.
Prospective buyers and tenants submit electronic enquiry of their ideal property they are looking for on our platform
Our platform uses AI to match the advertised properties to prospective buyers and tenants enquiries electronically submitted.
Our platform provide users such as prospective buyers and renters with access to properties on the market advertised by You
Our platform provide a facility for landlords/house sellers to select Estate Agents and provide them with contact details and the details of their property which needs valuation.
You may provide complimentary services to prospective buyers if enquiry include such a request.
Our platform provide prospective buyers ,tenants and landlords(sellers) a facility to send direct enquiries to You.
You receive enquiries/leads electronically submitted by prospective buyers, tenants and sellers(landlord

We are committed to safeguarding your privacy. This privacy policy covers the collection, use and disclosure of personal information that we collect from you on our platform when you are using the platform. For the purpose of GDPR (UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.) the Data controller is Property Seekr located at address 82A James Carter Road Mildenhall Suffolk IP28 7DE, e-mail: customer@propertyseekr.co

How do you Join Us

A prospective member register an interest to join by completing our online joining form on our platform at https://www.propertyseekr.co/ . Completion of the joining process is done by signing of an agreement/contracts with contractual obligations between Us and the prospective member which includes contact details such as names, telephone numbers, mobile numbers and emails of the Company an or of nominated representatives of the Company .

Information We may collect from you

During our business relationship and agreements , we may collect from you , store and process the following data :

Contact and correspondence information such as name , email address and contact telephone/mobile job title , branch address , company name , company registration number ,
Bank details for purpose of taking payments
Contract data such as billing and payment data , invoices and order forms with personal details ,
Technical data such as web logs and usage of our platform and services as well as browsers used.
Property details for advertised properties such as videos, photos , plans , property descriptions , property location. Access to property details is provided to Us by You when provide consent and submitting the joining form allowing Us to access your website to collect and upload the data to our website.

How do we get the persona data

We process the persona data that we get from You or your nominated representative , provided voluntarily by completing and submitting the online joining form and any other applicable/contract forms completed. You may also provide information through sending an email to Us.

By submitting your information, you consent to its use, as set out in this policy.

Other Information we collect

We collect technical information such as log in details, date and time , internet protocol used to connect and details of usage of our platform. We use the information to help keep our site safe.

Lawful basis for processing your persona data

We process your persona data based on legitimate interests and the legal obligations to perform as per the agreed contractual agreement . Without the information we would not be able to provide you with the services you require from Us.

Purpose of data collection

We have a legitimate reason to collect persona data from you and will use the information/personal data given by you for the following purposes:

To open an Account where you or any nominated representative of your Company
To generate the Company’s profile where you or any nominated representative add contact details such as email , phone numbers which are used as contact details to emails buy Us and on emails generated and send to users.
Used to communicate with You about your membership with Property Seekr
to provide the service to you to fulfil our contract to You
to enable your Company to advertise properties/services on our platform
to send to you any enquiries received for the properties you advertised
to send to you any valuations if you are selected by the seller
to send to you avail to you any leads in your area you cover
to send to you any matched properties to leads/enquiries
to keep our site safe and secure
to communicate with you about your membership and our services
to make you aware of additional products and services we believe may be of interest.

Who has access to your personal information?

We retain access to all Personal Information that We have collected from You or about You.
Property data which include personal data , is provided to Us by You or any third parties that act on behalf of your organisation. We are responsible for the copy of the personal data in our custody and will be subject to Our privacy terms or policies. We are not responsible for use (or misuse) of any copy of Personal Information in the custody of Our Members.
When Our Services are available via the websites of Our Members, You may have access to a copy of the users persona data. We are not responsible for any copy of persona data in the custody of Our members, such data is subject to the privacy policies of Member.
We may also have links to other third party websites from Our Platforms. Clicking on those links or enabling those connections may allow third parties to collect or share Personal Information about You. We are not responsible for the content, security, privacy policies and practices of any other third party websites, even if You access them using links from Our Platforms or if You can access Our Platforms or use Our Services from them. We recommend that You check the policy of each website that You visit and make sure that You are comfortable with the terms and privacy policies before You visit them.

Sharing of your persona data

We share persona data to users such as prospective buyers, renters and landlords(sellers) who may want to be in contact with you for the property enquiries. We share the data for us to provide services to you and meet the contractual obligations as per our agreement.

We may also be asked to share your persona data if it is in the interest of public interest where an investigation is being carried out by the legal governing bodies.

Debt Recovery Agencies

If we do not receive your full payment of Your Membership , we may share by transfer of your debt to debt collection agencies including your contact details such as names , address, contact telephone , mobile numbers on our platform and the details of owners and directors publicly obtained.

How we use AI

We use AI and machine learning models to match your advertised properties to leads/enquiries submitted by users.

Transfer of data outside United Kingdom.

We predominantly store and process data within United Kingdom, however some of the data we collect may be processed by staff operating outside United Kingdom or staff of Our contractors outside United Kingdom. Countries outside United Kingdom may not have similar legal data protection laws, however we are under a duty to make sure your data is processed securely.

Data Security

We will use security features to help prevent any unauthorised access to your data. You will be responsible for adding users of Your Account on our site. We will not be responsible for any loss of data or unauthorised access to your data which is because of Your negligence of Account Access protocols.

IT Security & Network Providers

Our Platform is hosted on external third party infrastructure , which enable us to provide you with our services and all the necessary content and keep our site secure.

Cookies

We use third party cookies and other technologies to simply your signing procedure and keep track of your preferences as well as tracking your usage of our platform.

Access to information (Right of access)As already stated, GDPR gives you the right to access information held about you. Your right of access can be exercised by sending an email to the following Property Seekr email address: customer@propertyseekr.co. The email used to submit the SAR should be the same email as the one they used to register on our platform.

Opting out of marketing and promotional communications

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us thorough our email customer@propertyseekr.co. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary, to respond to service enquiries by users.

Account Information

If you would at any time like to review , change or delete the information you submitted to us you can exercise your right by sending us an email at customer@propertyseekr.co

Upon your request to terminate , we will deactivate or delete your account and information from our active databases within 30days,

How long we keep your information

We will retain Your Personal Information for as long as necessary to fulfil the purposes We collected it for, including for the purposes of satisfying any legal, accounting, contractual or reporting requirements as required by the Commercial Laws of United Kingdom.

If You have any questions about this Policy, Our use of Your personal data, or would like to submit a subject access request or exercise Your other data subject rights, please contact Our Data Controller Officer at customer@propertyseekr.co or please write to The Data Protection Officer, 82A James Carter Road Mildenhall Suffolk IP28 7DE.

Warranty

(i) Due to the technology and the platform being a software that work on the internet ,We provide the Platform voetstoots “as is” and “as available” . We do not warrant that your access to the platform , or the running of, the Platform will be uninterrupted or free of errors. We shall not be liable if we cannot process your enquiry or fail to provide any of our service due to circumstances beyond our reasonable control.

We shall not be liable or have liability for any direct, indirect or consequential loss or damage incurred by you in connection with the use of the Platform or in connection with the use, temporary inaccessibility of the platform due to a technical breakdown, or results of the use of or reliance on the Platform or reliance to any content on the platform. Any content or information on the platform shall be for advisory purposes only . The User make final decision on how to act and what transaction to commit to.

(ii)We reserve the right to bar you from using the platform if you use the platform for unlawful activities or for fraudulent purposes or use the Platform in any malicious manner. Any misuse is unacceptable.

PART 2

(i) Data Processing Agreement

Upon being accepted as a member You will be required to sign amongst other business to business contract documents , the Data Processing Agreement, which clearly spells out your obligations on accessing and using any users persona data on our platform.

(ii)Changes to this policy.

This policy is subject to regular changes and updates to align with our business. Any changes we may make in future will be posted on this page , and the date of change will be availed. Please regularly check back on this page to see if they are any changes or updates to policy. If you continue using the platform after the changes , you will be deemed to have accepted the such changes.

Issue date: March 2026

Our Privacy Policy is subject to change, so review it frequently to make sure you still consent with it. If you decide, you no longer want to consent with our Privacy Policy, please contact us at customer@propertyseekr.co to revoke your consent and we will remove any information we hold that belongs to you that you have provided to us.